Headstart Melbourne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website headstartmelbourne.com.au or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:Contact us via email or contact formsRegister for services or request informationSubscribe to newslettersParticipate in surveys or feedbackPersonal information may include, but is not limited to:
Name
Email address
Phone number
NDIS participant details
Sensitive health-related information (only as required for service provision)
2. How We Use Your Information
We use your information to:
Provide NDIS-related services
Communicate with you regarding your queries, services, or updates
Comply with legal obligations and NDIS regulations
Improve our website and services
3. Disclosure of Your Information
We may share your information with:
NDIS authorities or other regulatory bodies as required by law
Service providers assisting in the operation of our business (e.g., cloud storage providers)
Legal authorities in response to legal requests, such as court orders
We will never sell your personal information to third parties.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.
5. Security of Your Information
We use appropriate technical and organizational measures to protect your personal data. However, please note that no method of transmission over the internet is completely secure.
6. Your Rights
You have the right to:
Access your personal information
Correct or update your data
Withdraw consent where applicable
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Headstart Melbourne
Email: nick@headstartmelbourne.com.au
Phone: 0421 551 305
These Terms and Conditions ("Terms") govern your use of the website headstartmelbourne.com.au operated by Headstart Melbourne ("we," "our," or "us"). By accessing our website, you agree to comply with these Terms. If you do not agree to these Terms, you must not use our website.
1. Use of the Website
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the website in any way that violates any applicable laws
Attempt to gain unauthorized access to any part of the website
Use the website in a way that could harm its performance or functionality
2. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Headstart Melbourne unless otherwise stated. You may not reproduce, distribute, or otherwise use content from this website without our prior written permission.
3. Third-Party Links
This website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content or practices of any linked third-party sites. Accessing these sites is at your own risk.
4. Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of this website, including but not limited to indirect, incidental, or consequential damages.
5. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Victoria, Australia, for the resolution of any disputes.
6. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Your continued use of the website after any changes are posted will be considered acceptance of those changes.
7. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Headstart Melbourne
Email: nick@headstartmelbourne.com.au
Phone: 0421 551 305
Headstart Melbourne strives to ensure that its services are accessible to people with disabilities. Headstart Melbourne has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on Www.headstartmelbourne.com.auWww.headstartmelbourne.com.au makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Www.headstartmelbourne.com.au to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The Www.headstartmelbourne.com.au accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
Headstart Melbourne continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Www.headstartmelbourne.com.au with UserWay's <a href="https://UserWay.org/scanner" title="Free Website Accessibility Scanner">Accessibility Scanner</a> to identify and fix every possible accessibility barrier on our site.
Despite our efforts to make all pages and content on Www.headstartmelbourne.com.au fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on Www.headstartmelbourne.com.au or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact Headstart Melbourne Customer Support as follows:
Headstart Melbourne
Email: nick@headstartmelbourne.com.au
Phone: 0421 551 305
